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TERMS & CONDITIONS

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement, Disclaimer Notice and any or all Agreements: "Registered User", “Buyer”, “You”, "All", “User”, "Client", "Wholesaler" and “Your” refers to you, the person accessing this website and accepting Moseys terms and conditions. "Mosey", “Ourselves”, “We” and "Us", refers to Mosey. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same. These terms and conditions form part of the agreement between all parties and registered users of the Mosey website.

1. QUESTIONS

If you are looking for answers to a question you have, please email us at hello@mosey.com.au

2. MOSEY USERS

Mosey.com.au is an online website that allows registered users to buy designed or handmade products. 

You must be 18 years of age or over to buy on Mosey. You agree that all registration information supplied to Mosey is accurate and kept up to date. The user must not submit, use or provide any false or misleading information on the website or during the registration process. 

You are responsible for keeping your password details secure and account information up to date. Users are required to notify Mosey immediately of any unauthorised use of your account or security breach. You must not hold multiple accounts under alias names. All users agree to notify Mosey should the client wish to close their account. 

3. WEBSITE

You agree not to interfere with or attempt to interfere with the website in any unauthorised manner. You must not attempt to login or gain access to an unauthorised area of the website or attempt to alter the workings of the Mosey site. Mosey does not guarantee uninterrupted access to the Mosey website.

4. WHOLESALE

Mosey reserves the right to wholesale and sell products on behalf of International makers and designers. We welcome all requests from International makers and designers to sell through Mosey via our contact page or email to hello@mosey.com.au

Please send through a short description of your product, wholesale price, photograph/s and contact details so that we can assess the suitability of your product. We will endeavour to contact you with a decision within 7 days.  

5. BUYERS

Understand that you have entered into a contract with Mosey when you buy an item from the Mosey website. You agree to pay for items purchased.

Buyers who purchase from Mosey without making payment may be removed as a registered user and banned from using the website. Please ensure that your postal details are correct and updated if you have changed address.

Payment for items is via PayPal only.

6. COPYRIGHT

Copyright and other relevant intellectual property rights exists on all text relating to Mosey’s services and the full content of this website. The Mosey logo is a registered trademark of this business in Australia.

All content on the Mosey website, Mosey Blog, Social media and other associated media must not be copied, distributed or reproduced without the written permission of Mosey.

7. CONFIDENTIALITY

All client records are regarded as confidential and therefore will not be divulged to any third party, other than companies contracted to work on the Mosey website, and, if legally required to do so to the appropriate authorities.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by Mosey will only be in connection with the provision of agreed services and products.

8. CONTENT

All Wholesalers agree to provide permission for Mosey to use and display any content, photographs or otherwise for use on the Mosey website, Mosey Blog, Facebook, Twitter, any social media site or promotional opportunities.

The following content is not permitted on Mosey and must not be advertised or used in any description on Mosey. If such content appears on the website, Mosey reserves the right to remove all of the following content including, but not limited to, without warning:

  • Anything that infringes or violates any law
  • Firearms, imitation firearms, explosives or weapons, controlled substances (controlled, prohibited or dangerous articles)
  • Edible products that do not comply with regulations
  • Any offensive, profane or obscene material
  • Any counterfeit or stolen products
  • Pornography
  • Food Products
  • Cosmetics and Skin Products
  • Candles
  • Childrens Toys

Mosey reserves the right to remove without warning, any content that is deemed unsuitable or any terminate any account that fails to comply with the Mosey terms and conditions.

9. CANCELLATION OF ACCOUNT

Mosey reserves the right to cancel or suspend the account of any registered user without warning, if the user contravenes any of the terms or conditions.

10. TRADEMARK

You may not use the Mosey Trademark in any way without the written permission of Mosey.

11. REFUNDS

Here at Mosey we take great care packaging your purchase to ensure it arrives to you in good condition. We do not accept responsilbility for items that have been damaged in the post through handling. Mosey uses Australia Post for all postal deliveries.  

We also take time to test our products for quality assurance. Should you identify that an item is defective or faulty please notify us at hello@mosey.com.au within 7 days of receiving your product and we will organise a refund.

Please return the item in original condition within 21 days of notifying us, to the following address:

Mosey

P.O. Box 66

Seddon

Victoria 3011

- Please note that delivery charges are not refundable under this guarantee and the cost of any return is yours.                                                                                                                                                                               

12. PAYMENT

PayPal is the only form of acceptable payment method. International buyers must pay via PayPal only.

Buyers please note that all goods remain the property of Mosey until the item has been paid for in full via PayPal.

13. CURRENCY

All prices on Mosey are listed in Australian Dollars.

14. COMPLAINTS PROCEDURE 

If your expectations are not met or you are dissatisfied in some way, please let us know so that we can resolve your concerns. You may contact Mosey via email at hello@mosey.com.au or via mobilie phone number 0407 573 258.

We place a high importance on providing excellent customer service to all our customers, hence we will endeavour to resolve your concerns in a timely manner.

15. PRIVACY POLICY

Mosey records and keeps personal information of our customers on our database. We adhere to the principals of the Privacy Act and are committed to protecting your privacy and keeping our clients personal information secure. Mosey does not intentionally disclose or sell any of the information you provide to any third parties, except if we are required to do so by law.

We keep your personal data for as long as necessary. Once determined that it is no longer needed, your data is removed from our records. Mosey does not guarantee the security of any information sent over the Internet. We are not responsible for any information that is sent or received that is accessed without authorisation.

Mosey sends emails to customers who have subscribed to our service/s. Clients will be provided with the option to unsubscribe from these service/s. Mosey does not sell or exchange any mailing lists.

16. DISCLAIMER

The information on this website is provided on an “as in” basis. To the fullest extent permitted by law, Mosey:

  • Excludes all representations and warranties in relation to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or literature; and
  • Excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised Mosey of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
  • Excludes all responsibility for the accuracy of the information supplied by outside parties to Mosey

By using this service you thereby indemnify this company and affiliates against any loss of damage, in whatever manner, howsoever caused.

17. NOTIFICATION OF CHANGES

The company reserves the right to change these conditions from time to time as it sees fit by posting the changes online. Your continued use of the site will signify your acceptance of any adjustment, amendments or updates to these terms and conditions.

18. INDEMNIFICATION

All Mosey users hereby agree to defend, indemnify and hold Mosey harmless from and against any and all claims incurred or suffered users or any other party arising from or relating to any item sold or listed on this website, including, without limitation, any claim arising by reason of or in connection with any loss, damage or injury to person or property

If you have any questions regarding our terms & conditions please contact Mosey at hello@mosey.com.au

MOSEY is a registered business trading at P.O Box 66, Seddon, Victoria 3011 Australia. Our studio is located 97 Anderson Street, Yarraville 3013. Trading hours: Tues - Fri 10-6pm, Sat 10-4pm & Sun 10-3pm.

ABN: 71 043 855 261